Behind the Khaos / The Work
AI & Automation
A good system takes the work people keep repeating and gives it a clearer path. These six projects show how I connect websites, forms, AI, and automation to help information move—and keep people involved where judgment matters.
Behind every build
Each example starts with a business task. The tools change from project to project, but the method stays clear: find the bottleneck, connect the steps, use AI where it adds value, and leave important decisions with a person.
01
Where is time or information being lost?
02
Move information between the right tools.
03
Read, sort, summarize, or draft.
04
Send sensitive or uncertain work to a person.
Project examples from my training and portfolio. They show designs, workflows, and demonstrations—not guaranteed results for another business.
PROJECT 01
When messages arrive from several places, manual logging and routing can slow the first response. I mapped a support flow that collects the inquiry, sorts the issue, suggests the right team, drafts support, and flags uncertain or sensitive cases for a person.
Inquiry → Categorize → Route → Human resolution → Follow-up
View project PDFPROJECT 02
A customer fills out a form. Make carries the response to Gemini, which summarizes it and labels the tone. Google Sheets keeps the results organized, while a negative response triggers an email alert so someone can follow up.
Form → AI summary → Organized record → Alert
View project PDFPROJECT 03
I designed two sample service pages—one for home cleaning and one for a yoga studio—around the action each visitor should take. Clear copy, visuals, FAQs, and calls to action help a visitor move from looking to asking for a quote or booking.
Visitor → Understand the offer → Request a quote or class
View project PDFPROJECT 04
A Zapier chatbot concept for a hotel answers routine questions about rooms, amenities, check-in, policies, and nearby attractions from approved information. A guest can get a quick answer; a staff member takes over when the question needs a person.
Guest question → Approved answer → Human handoff if needed
View project PDFPROJECT 05
For a sample retail kiosk, a scheduled Zapier flow gathers weather data, asks Gemini to interpret it, and emails a manager suggestions for products, staffing, and promotions. The manager makes the final call.
Weather → AI interpretation → Manager recommendation
View project PDFPROJECT 06
UiPath reads invoice files from Google Drive, extracts key fields, filters due dates, and builds a Google Sheets report with short AI purchase descriptions. Low-confidence information is flagged for a finance manager to check.
Invoice → Extract → Validate → Report → Human review
View project PDFFind your starting point
Describe the task that keeps slowing you down. AI will point you to the most relevant projects above.
From idea to system
The work should move without everything coming back to you.
These projects show the thinking behind my approach. For a business-specific starting point, explore Organized Khaos LLC.